Internet Department Survey
Customer Information *  Denotes a mandatory field
Name *
Phone             
Email Address*
What brought you to our site?   *
About the Website

Please rate your level of satisfaction on a level of 0 to 10 with 0 being not applicable and 10 being the highest satisfaction
1- How would you rate the overall appearance of the website?
0 1 2 3 4 5 6 7 8 9 10
Not Applicable  Above Satisfaction
2- How would you rate the site navigation?  
0 1 2 3 4 5 6 7 8 9 10
Not Applicable  Above Satisfaction
3- How would you rate the content of this site?  
0 1 2 3 4 5 6 7 8 9 10
Not Applicable  Above Satisfaction
4- How useful was the information displayed on the site?
0 1 2 3 4 5 6 7 8 9 10
Not Applicable  Above Satisfaction
5- Which of the following tools did you use?  
    Digital Brochures  
    Build Your Car Name Your Price  
    Quick Credit Approval  
    Pre-Owned Inventory  
    Contact Us  
    Hours and Directions  
If you contacted us-
1- If you had contacted us or requested information what was your response time?  
2. Regarding the contents of our response, how informative and helpful was the information provided?  
0 1 2 3 4 5 6 7 8 9 10
Not Applicable  Above Satisfaction
3. Please rate the format and presentation of our response
 		 
0 1 2 3 4 5 6 7 8 9 10
Not Applicable  Above Satisfaction
4. Did our response provide you with any of the following?
Please check the applicable boxes. 		 
    MSRP  
    Internet Car Pricing  
    The date that the price is good until  
    An invitation to contact us  

5. Please rate the overall satisfaction of your dennisontoyota.com experience

 
0 1 2 3 4 5 6 7 8 9 10
Not Applicable  Above Satisfaction
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